Unlocking efficiency through HR Automation
Automation ideas for the HR department of your company
Source:https://www.youtube.com/@AIHRAcademytoInnovateHR
There are many processes within your organization which can be automated to provide your employees a more satisfied, engaged and a productive work environment.
This video discusses how automation can be used to modify your HR department making it more attractive to the top talent in your organization.
- Automation in recruitment and Employee onboarding
- Automation in Self service and administration
- Automation in learning and Performance management
- Automation in AI and Predictive analysis
- Automation in compliance legal and HR reporting
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Pros of automating your HR department:
- Increased Efficiency and Productivity :Automating tasks like payroll processing, scheduling, data entry, and benefits administration frees up valuable time for HR personnel (McAfee & Brynjolfsson, 2017). This allows them to dedicate their efforts to higher-level strategic work, such as talent management, employee engagement initiatives, and workforce planning.
- Reduced errors : Manual data entry is prone to errors. Automation minimizes human error and ensures data accuracy across various HR processes, leading to improved data-driven decision making .
- Improved compliance : Automated workflows can streamline complex HR processes, helping ensure adherence to regulations and compliance requirements (Cappelli & Wright, 2014). This reduces the risk of legal issues and fines associated with non-compliance.
- Cost saving : Streamlining processes through automation reduces administrative costs associated with HR operations. This allows organizations to allocate resources more effectively towards strategic HR initiatives (McAfee & Brynjolfsson, 2017).
- Faster processing time : Manual tasks often lead to delays in HR processes. Automation expedites tasks such as onboarding new hires or processing benefit requests, resulting in faster turnaround times and improved service delivery for employees (Davenport, 2020).
Which process in your department would you prefer to automate first? Comment down below 👇😊
References
- McAfee, A., & Brynjolfsson, E. (2017). Machine learning and the new economy. Harvard Business Review, October 2017. https://hbr.org/topic/subject/ai-and-machine-learning
- Cappelli, P., & Wright, A. (2014). The future of human resource management. Harvard Business Review, 92(9-10), 95-102. https://hbr.org/topic/subject/human-resource-management
- Ulrich, D., Younger, J., Brockbank, W. and Ulrich, M. (2012), "HR talent and the new HR competencies", Strategic HR Review, Vol. 11 No. 4, pp. 217-222. https://doi.org/10.1108/14754391211234940
- Cappelli, Peter. “Skill Gaps, Skill Shortages and Skill Mismatches: Evidence for the Us.” NBER Working Paper Series (2014),https://www.nber.org/papers/w20382
- Davenport, T., Guha, A., Grewal, D. et al. How artificial intelligence will change the future of marketing. J. of the Acad. Mark. Sci. 48, 24–42 (2020). https://doi.org/10.1007/s11747-019-00696-0
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Some very good pro points on unlocking efficiency in HR through automation, Hasini. However most small to medium sized enterprises (SMEs) don't have a big enough budget to devote to AI solutions unless they go for a subscription based solution to use tools that offer free trials to test some of the functions before upgrading to the paid version. But before implementing automation in a HR department, the HR department has to a clear automation strategy in place as the HR system in a company needs to be evolved enough to manage it and it should keep up with the company's expansion plans (if applicable).
ReplyDeleteWhat you are implying is correct Anjalika. Automation processes can be expensive but the overall cost saved through implementing automation tools would be a long term investment companies willing to try. Don't you think?
DeleteA 2017 report by McKinsey estimates that automation could generate up to $2.3 trillion per year in productivity gains across 18 industries in the global economy by 2030.
https://www.mckinsey.com/mgi/overview
Excellent article and a nice video about how automation can be implemented in HRM. When it comes to efficiency, applying automation in HRM in the recruitment process will be more effective. when you do the screening of CVs going through HR and the relevant department manager will take more time.
ReplyDeleteGood example with automation. Thanks for sharing your thoughts Sudesh.
DeleteProviding employees with access to automated tools and technologies empowers them to work more efficiently and collaboratively, fostering a positive and dynamic work environment.
ReplyDeletePerfectly said!
DeleteThe breakdown of the pros of automation clearly demonstrates how it can enhance efficiency, reduce errors, ensure compliance, save costs, and expedite processes within the HR department.
ReplyDeleteAs for which process to automate first in my department, I believe automating recruitment and employee on boarding would be a great starting point. By streamlining these processes, we can ensure a smoother experience for both candidates and new hires, while also freeing up valuable time for HR personnel to focus on more strategic initiatives.
What about you? What process would you prioritize for automation in your department?
Thanks for sharing your thoughts Minoshi, I would prefer to automate self service and admin tasks first. They are repetitive and will not need that much of human intervention.
DeleteTrue Automating HR departments offers several benefits, including increased efficiency, reduced errors, improved compliance, cost savings, and faster processing times. Automated tasks like payroll, scheduling, data entry, and benefits administration free up time for HR personnel, allowing them to focus on strategic work. Automation minimizes human error, ensures data accuracy, and reduces legal issues. It also streamlines processes, allowing organizations to allocate resources more effectively towards strategic HR initiatives.
ReplyDeleteThanks for sharing these insightful thoughts with us Amesha! Here's something more interesting for you. Did you know that Chatbots and AI-powered virtual assistants can handle routine customer inquiries, freeing up human agents for more complex issues. A study by Juniper Research estimates that chatbots could save businesses up to $8 billion per year by 2022. Read more in their official webpage:
Deletehttps://www.juniperresearch.com/
HR automation undoubtedly holds the key to unlocking unprecedented levels of efficiency within organizations. By leveraging technology to streamline repetitive tasks, optimize workflows, and enhance data management, HR departments can free up valuable time and resources to focus on strategic initiatives and employee development.
ReplyDeleteSpot on Nilakshi! Freeing up time of HR professionals, for L&D as well as strategic plan implementation would be the main goal of process automation in any company.
DeleteAn excellent article on how automation can revolutionizing the HR department. Automated job posting and self service portals, would free up make HR department's time and which can be utilized more in creating strategic task and improving the employee experience.
ReplyDeleteAlso, it is important to remember that automation should be a tool that supports HR team to do their work smoothly in a timely manner and it should not replace the HR. During performance evaluations, HR professionals can use their own experience personalized recommendations or to design learning material that is interesting for employees.
You are absolutely right! Intervention of HR professionals is required for some of the personalized processes concerning employee experience.
DeleteThis article delivers a thorough analysis of the advantages of automating HR procedures in businesses, making a strong argument for using automation to improve productivity, accuracy, compliance, cost effectiveness, and service quality.
ReplyDeleteNicely explained! Thanks for your feedback Ayesha.
DeleteThis is extremely helpful! You've clearly identified and mentioned repetitive, time-consuming tasks that don't require significant human judgment. Automating these tasks can free up employees' time and mental energy, allowing them to focus on higher-value activities that contribute more directly to their satisfaction, engagement and overall productivity.
ReplyDeleteCorrect! For your preference; the following report ( The Future Jobs report,2020) discusses the impact of automation on the future of work.
Deletehttps://www.weforum.org/publications/the-future-of-jobs-report-2020/
This piece of writing provides useful information about how HR automation can greatly improve efficiency within an organization's HR activities. It is obvious that automation can streamline operations like payroll processing, onboarding, and performance management, freeing up HR experts to focus on more strategic projects. I'm curious how firms may ensure that automation complements the human touch in HR, particularly in areas needing empathy and understanding. Furthermore, what efforts should businesses take to address any potential employee resistance or concerns about HR automation?
ReplyDeleteAs per my thoughts, being upfront with employees about automation plans and how it will impact them would address the issue with employee resistance. By providing proper explanations on the rationale behind automation and emphasizing the goal of improving efficiency and employee experience, any employee would be onboard for this.
DeleteOrganizations should not let automation replace human interaction in HR. Use technology to enhance communication, not replace it. Companies should encourage regular check-ins, open-door policies, and opportunities for employees to connect with HR personals to ensure the existence of human touch in the processes.
Through automation the HR process will provide more benefits and through accurate data will lead to take unbias decision. It will make work faster and easier while giving the visibility on top talents.
ReplyDeleteTrue! Thanks for the feedback.
DeleteAbsolutely! Offering employees access to automated tools and technologies can have a transformative impact on their work experience. By streamlining processes and eliminating manual tasks, these tools empower employees to work more efficiently and collaboratively. This not only enhances productivity but also fosters a positive and dynamic work environment where individuals can thrive. With the right tools at their disposal, employees can focus their energy on high-value tasks, driving innovation and contributing to the overall success of the organization. Thank you for highlighting the importance of technology in creating a more productive and engaging workplace for employees!
ReplyDeleteThanks for your feedback. Did you know that automation could replace up to 800 million jobs globally by 2030, but also create up to 97 million new jobs.( Accenture Annual report,2013) This highlights the importance of reskilling and upskilling employees to adapt to the changing workplace.
Deletehttps://investor.accenture.com/~/media/Files/A/Accenture-IR-V3/events-and-presentations/accenture-reports-fourth-quarter-and-full-year-fiscal-2013-results-with-record-annual-revenues-eps-operating-margin-and-new-bookings.pdf